Privacy Policy

Details you give us: name, email address, phone or WhatsApp number, delivery address, and any message you send through our contact or support forms.

Order information: the products you purchase, payment status and delivery records. Card and banking details are processed by our payment partners and are never stored on our servers.

Technical data: device, browser and usage information collected through cookies that keep you signed in and help us improve the site.

• To process and deliver your orders and manage your account.
• To respond to your questions and provide customer care.
• To send order updates, and — only with your consent — wellness notes and offers you can opt out of at any time.
• To keep the website secure and prevent fraud or abuse.
• To meet our legal and tax obligations.

We never sell your personal information. We share it only with service providers who help us operate — delivery partners, payment gateways, and IT providers — under obligations of confidentiality, or where the law requires disclosure.

Essential cookies keep your session and cart working. Analytics cookies, where used, help us understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling essential cookies may affect how the site works.

We keep personal data only as long as needed for the purposes above or as required by law, and protect it with appropriate technical and organisational measures, including encrypted connections and restricted access.

You may ask us to access, correct or delete the personal information we hold about you, or withdraw a consent you have given. Write to care@ominavital.com and we will respond within a reasonable time.

Omina Vital Organics, 14, Rajaji Rd, Ram Nagar, Coimbatore, Tamil Nadu 641009 · care@ominavital.com